Contact Us

Reach the Customer Care Team by phone at 1-800-604-6228 (TTY: 711), 8:00 AM - 7:00 PM Eastern, Monday - Friday, or by logging into your MyHumana account and selecting the "Chat with Us" button in the lower right.

You can get online help with general questions from the Humana Community.

For Spending Account reimbursements, you can send the Spending Account Claim Form or correspondence to:

Humana Access
PO BOX 14167
Lexington, KY 40512-4167

Your information can also be faxed to 1-800-905-1851.